Privacy Policy

Last Updated:

This Privacy Policy describes how Candlesaromaia collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Personal Information

When you contact us through our website, we collect the following personal information:

  • Full name
  • Email address
  • Message content
  • Any additional information you provide in your inquiry

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide requested information
  • To communicate with you about our services
  • To improve our website and services
  • To send you relevant updates and promotional materials with your consent
  • To comply with legal obligations
  • To protect our rights and interests

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for us to process your data
  • Contract: When processing is necessary to fulfill our contractual obligations
  • Legitimate Interests: When we have a legitimate business interest that does not override your rights
  • Legal Obligation: When we are required to process data by law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety, or that of others
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Encryption of data in transit
  • Regular security assessments
  • Limited access to personal data

However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Under data protection laws, you have the following rights regarding your personal information:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request limitation of how we use your data
  • Right to Data Portability: You can request transfer of your data to another organization
  • Right to Object: You can object to our processing of your personal data
  • Right to Withdraw Consent: You can withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Candlesaromaia
9, Red Lion Court, 3 Bridge St
Stratford-upon-Avon CV37 6AB
United Kingdom
Phone: +441789508902
Email: info@candlesaromaia.world